Privacy Policy

Effective Date: June 2025 Last Updated: June 2025

MindSafe Solutions ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you visit our website: www.mindsafesolutions.com.au.

1. What Personal Information We Collect

We may collect personal information including but not limited to:

· Your name 

· Email address 

· Phone number 

· Mailing address 

· Payment details (e.g. credit card info for purchases) 

· IP address and browser user agent 

· Any information you provide via contact forms, subscriptions, or account registration 

We only collect personal information that is reasonably necessary for our functions or activities.

2. How We Collect Your Information

We collect personal information when you:

· Visit our website 

· Contact us via forms, email, or phone 

· Sign up to our newsletter 

· Make a purchase or booking 

· Engage with us on social media 

· Provide feedback or participate in surveys 

We may also use cookies and other tracking technologies to enhance user experience and collect usage data.

3. Why We Collect and Use Your Information

We collect your personal information to:

· Provide products or services 

· Communicate with you 

· Improve our website and services 

· Send updates, promotions, and marketing materials (you can opt out at any time) 

· Comply with legal obligations 

4. Disclosure of Personal Information

We may disclose your information to:

· Service providers who assist in our operations (e.g. web hosting, email marketing) 

· Payment processing providers 

· Legal or regulatory authorities if required by law 

We will not sell your personal information to third parties.

5. Storage and Security of Your Personal Information

We take reasonable steps to protect the security of your information, including:

· Secure servers and SSL encryption 

· Access controls and authentication 

· Regular software updates and security patches 

Despite our efforts, no method of transmission over the Internet is 100% secure. You use the website at your own risk.

6. Access to and Correction of Personal Information

You have the right to:

· Request access to your personal information 

· Request correction of inaccurate, incomplete, or outdated information 

Please contact us at [insert contact email] if you would like to make a request.

7. Overseas Disclosure

Some of our third-party service providers may be located overseas. We will take reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with the APPs.

8. How to Make a Complaint

If you believe we have breached your privacy rights, please contact us:

Privacy Officer MindSafe Solutions Email: admin@mindsafesolutions.com.au Phone: 0458 165 243.

We will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): Website: https://www.oaic.gov.au

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

MindSafe Solutions Email: admin@mindsafesolutions.com.au Phone: 0458 165 243 Website: www.mindsafesolutions.com.au .